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Contact Us | Import Monster
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Support
Have a question about our service? Need more info on an auction? ALL support is handled via email!
We have a heap of information about our service, including frequently asked questions, on our help page. If you have a query, check this page first, chances are the info is there waiting for you.
If you need to make contact with us, please send us an email to:
Ensure that you state:
- Your Import Monster signin email address
- If your query is regarding an auction, a link (URL) to the auction
- If your query is regarding an order / won auction, the order number
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We aim to respond to all enquiries within an hour between 8am and 8pm AEST Mon-Fri, and 10am - 6pm Saturday public holidays. Limited support is available outside of these hours.
Import Monster Pty. Ltd.
Factory 3, 6 Wigan Road
Bayswater VIC 3153
03 9008 0031
Postal:
PO BOX 455
Blackburn VIC 3130
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